What our customers say

All quotations are taken from unsolicited customer letters and comment cards, which are available to view at our premises. Please email us with your own experiences of GHC.

…the assistance I have received from your customer support department, fully vindicates my choice of dealing with a family-based company. I could not, I am certain, have received the quality of service and assistance which I did, had I have chosen to deal with one of the ‘box-moving’ companies, who’s slender profit margins preclude genuine after sales service.
DR, Leicestershire

We deal with many suppliers - including those the University obliges us to buy CPUs from - and on the whole the level of service is poor. Your company stands head and shoulders above your competitors in the quality of service and you should be justly proud. Keep it up!
RE, Edinburgh

I was impressed by the helpfulness, intelligence and patience of the staff on the telephone, before I actually made a purchase.
MM, Falmouth

Such service is uncommon today in a world dominated by so called ‘Superstores’. To encounter staff who know their product and can talk about it with ease, is an additional bonus.
CAW, Staffordshire

On both occasions your staff have been excellent... good product knowledge and friendliness.
AM, Birmingham

I recently placed an order with your company, and wish to tell you that I received help, advice, and service unparalleled in mail order.
FS, Germany

It is heartening to know that your company is quick to help and assist even those users living abroad.
SD, BPFO

Whenever I telephoned your company to explain my latest woes I was treated with respect, compassion and was above all given helpful, meaningful advice. Your staff, and the service they provided, was quite simply excellent… My advice to anyone considering purchasing computer equipment would be quite simply to contact Gordon Harwood Computers for excellent value and service second to none.
SRH, Surrey

I am new to the Mac and I have found the knowledge of your staff very useful.
CC, Stoke-on-Trent

Such service from suppliers is rare and very valuable, and I shall recommend Gordon Harwood Computers to my friends.
CJ, Hull

When my new PowerBook decided to act strangely, they [GHC's support team] took time and trouble not only to correct the problems, but also to explain what had happened and how to put matters right. Nothing was too much trouble for them.
RE, Derbyshire

I would like to express my appreciation for the consideration shown in sorting out the various problems I was experiencing, and for a genuine desire to help!
SB, Dorset

After four completely fruitless days on the telephone to [Apple UK's] Mac helpline I finally telephoned your own technical support group. They were wonderful. They diagnosed the problem immediately, talked me through the solution and above all made me feel like a valued customer.
SRC, Chepstow

We fully appreciate the service and commitment that Gordon Harwood Computers continues to provide to our school, which has allowed our IT department, in particular, to flourish in its provision for our students. We hope to continue the development of this special relationship.
DS, Derbyshire

Very impressed with prompt and polite service. Will use again!
CGL, Essex

…every time I rang I was answered with unfailing courtesy and helpfulness, and it seems to me that this is no accident. Neither can it be anything other than the result of company policy, that whoever I spoke to seemed to genuinely want to help - not just to sell me something and forget it. It seems to me that you yourself deserve a big "Thank you" for the lead you must have given in creating such a splendid working team.
AGW, Derbyshire

It was a rare pleasure to find someone who was prepared to spend time to find what I needed.
GP, Powys

Friendly, patient and professional service.
JW, Dorset

We are a firm of architects and depend on our Macs all through the day, everyday. For one to be out of circulation costs us time and money. When we found that our new G3 from your company had an irritating but minor fault, we reported it to your technical dept. who, without hesitation, offered to replace our machine. We took up the offer and sent our defective machine back. Within 40 hours we had a replacement. We’d just like to say thank you for a quick efficient service, which our experience with other computer vendors to date had not led us to expect.
SP, Email

Your Technical Dept. very efficient and pleasant.
TF, Worksop

Thank you for you help on ’Error –39’ and the problem with opening the Launcher. Your advice this morning hit the mark and my system is back to normal
RP, Email
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Friendly, expert, warm service.
BN, London

You deliver on time without fail.
LGA, Milton Keynes

Marvellous service.
DMR, Aberdeen

Your pricing may not be the lowest around, but, your excellent staff more than make up for any price difference.
RD, Wrexham

... your Technical Support Team are all so friendly and helpful.
EC, Bristol

Carry on the good work - service & tech help.
RL, Herefordshire

The order arrived very promptly. Good Service!
DL, London

Thank you for the brilliant backup facilities. I think your company is the best ever.
MH, St. Austell

The purchaser was very pleased with the efficiency of the delivery service.
JW, Stoke-on-Trent

Thank you very much for your prompt attention in dealing with this matter and the way you have resolved the problem. The service has been first class and I certainly would not hesitate to use your company again.
JB, Dorset

I am delighted to find a fair-minded efficient Mac dealer and will buy from you again.
RJMA, Fairhaven

Usual excellent service.
RG, Grimsby

...it has been a pleasure to do business with you. Be assured that I will certainly recommend you to anyone wishing to purchase a Mac - still the only computer worth having.
CAW, Burton-on-Trent

Very helpful & courteous - so confidence inspiring.
FRC, Perthshire

I like the continuity of contact from first enquiry right through to collection.
LM, Ashbourne