Finding a product
There are two different ways of locating products:
You can either a) search for a specific item, or b) navigate through the various sections using the on screen menus.

Searching for a specific product
Enter the name of the desired product into the Quick Search field and press the 'Go' button.

You will then be presented with a list of results from your search and by clicking on the underlined title of the product you will be given further information about it.

If your search reveals more than 10 items, the first 10 will be displayed on screen and an option will appear at the bottom allowing further items to be displayed.



Searching using sections
You can browse the sections of our catalogue using the sections on the front page. Simply click on the image or title of each section to enter it. A section may contain sub sections to help direct you to the right products e.g:

Software –>Graphic Design & Web Authoring –> Clip Art & Fonts

Adding items to your order
Once you have located an item you wish to purchase click the button below the product.

You will then need to enter the quantity required in the box provided and press the button. This will add the item to your Shopping Cart and return you to the search screen.

You can add multiple items to your shopping cart which can be viewed at any time by clicking thebutton.

You can EDIT the quantity or REMOVE items from the cart from this screen.

Please note: All products are supplied with the standard manufacturer's warranty, for additional warranty options please refer to our Warranty Information Page.



Entering your details
When you are happy with your order, click thebutton.

A screen will appear confirming your order details and you will be prompted to choose a shipping/delivery destination/address. Please note if you specify delivery to any address other than the card statement address, a faxed copy of your card may be requested by certain card issuers.

Select your country from the list provided* in the pull down menu and click the button. *Please note: if your country does not appear in this list we may not be able to supply to you. If so, please contact postmaster@ghc.co.uk or phone us with details of your order requirements and location.

After you have selected your country, you will be forwarded to the invoice page where you should enter your details in the fields provided (include an email address for your order confirmation to be mailed to).

At this stage you can select your choice of delivery services from a pull-down menu.

Click the button to proceed with your order or click the button if you wish to make any changes.

The next screen you see will confirm the total value of your order including shipping charges. This is the amount that will be debited to your payment card.

You can also enter optional details in this screen for delivery instructions, tell us where you heard about us, or even enter a sales person's name if you have previously contacted us by phone.

Click the button to proceed with your order or the button if you wish to make any changes. You will then be transferred to a secure area to enter your payment details. Select your card type from the pull-down menu and enter the card number and expiry date and click the button to submit the order.

Your order confirmation
You should then be presented with an on-line receipt, if you have not provided us with an email address you should print this for your records and keep it safe. A copy of this receipt will be emailed to the address you provided.

If you have any queries regarding the progress of your order please contact us by phone, fax or email on orders@ghc.co.uk quoting your Order Number.

Click the button to exit this screen. The order process has now been completed and you will be returned to the product finder where you can continue browsing if you wish.

We aim to despatch your order promptly although this can be subject to stock availability. Should there be any undue delay or problems with your order we will contact you using the phone number or email address you have provided, or by mail.

*Orders exceeding £30 in goods value must be despatched by a service which requires a signature upon delivery, marked *.

**Delivery times are quoted from day of despatch, not the date of order. Orders received prior to 3.15PM GMT will normally be despatched the same day, for orders placed after this time, please call to confirm despatch.

Orders containing several items will not normally be part-shipped if the whole order cannot be fulfilled. If this is the case, we will contact you to offer additional delivery options.

Overseas Deliveries
Our quoted overseas delivery prices are based on orders weighing up to a maximum of 5Kg. If your order exceeds this weight, we will contact you to confirm the actual delivery charge prior to processing your order.